We are pleased to process and ship orders from Monday to Friday. To facilitate same-day production, kindly ensure that your order is placed by 10 AM IST Time. Generally, orders are dispatched within 2 to 7 business days via our esteemed couriers, Delhivery and BlueDart.
Destination of Shipments
Our shipping services extend both domestically and internationally. Should you have any inquiries regarding your shipment, please reach out to us at care@heeramoti.in.
Shipping Method
We offer complimentary shipping for all orders, with deliveries made via surface transport to ensure the utmost care in handling.
Order Tracking
Once your order is dispatched, you will receive an automated email containing your tracking number, provided an email address was entered at the time of order placement. Additionally, tracking information will be updated on our website for your convenience. You may access your order details by logging into your account or by visiting the courier’s website.
In-Store Pickup Option
For those who prefer to collect their orders in person, our Vista showroom is open Monday through Saturday, from 10 AM to 6 PM. Small orders can be picked up at your convenience. For larger orders, we recommend contacting us in advance, as assembly may require a few hours. You can reach us at +91 9540020060 or via email at care@heeramoti.in.
If you opt for a will-call order through our website, kindly notify us at care@heeramoti.in to ensure your order is reserved for pickup; otherwise, it may be processed for shipping.
Product Availability
We strive to keep all items in stock; however, due to fluctuating demand, there may be instances when certain items are temporarily unavailable. In such cases, we will promptly notify you and provide an estimated restock date.
Lead Times
Our objective is to ship domestic orders within 2 working days. Please note that lead times may vary due to order volume or backorders. Certain special order items may require longer processing times, as indicated on their respective product pages. Larger orders may also necessitate additional handling time. For expedited service, please contact us at care@heeramoti.in.
Estimated Shipping Times
Typically, you can expect delivery within 3 to 7 business days for coast-to-coast shipments.
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