Orders are shipped Monday – Friday. We will take a service of third-party courier delhivery & bluedart , the order must be received by 10am pacific time to put on production same day & ship out in 2 to 7 business day.
Where do you ship to?
We ship domestically as well as internationally. If you have a question aboutshipments, please email care@heeramoti.in
How do you ship?
We provide free shipping to all our customers and we deliver the product by surface
How to track an order that’s been shipped?
If a tracking number is available and an email address was provided at the time of order, you will receive an automated email from us with your tracking number once the order ships. For all other shipping methods, once the order ships, the order on our website is updated with a tracking number (if available). You can retrieve your order information by logging into your account on the website. Or courier company website.
In store pick up option?
You can pick up your order via will call at our Vista location. Our showroom is open Monday- Saturday 10am – 6pm. If you have a small order, than you can just stop by and pick up the items. If you have a larger order it may take a few hours to put together, so it may be best to call beforehand so that we can have it ready for you. Our toll free number is +91 9540020060 or you can email care@heeramoti.in
If you place a will call order on our website, please email care@heeramoti.in so that we can hold the order for pickup. Otherwise it may be shipped out.
Are the items in stock?
All items are normally held in stock. However we may sometimes run out due to sudden demand, in which case we will notify you and inform you of the date we expect to receive more stock.
What are the lead times?
We aim to ship orders within 2 working days for domestic ordersHowever this may sometimes be longer due to other circumstances such as order volume and backorders. Also we do have a few special order items that have longer lead times. These lead times are noted on the items page. Larger orders may also take a few extra days to ship out. If you require a faster lead time please email care@heeramoti.in
